Professional Support at Every Stage

Lift and Escalator Installation, Servicing & Repairs

At AMS Group, we specialise in lift repair, maintenance, and installation of all lift and escalator makes and models. Whether you're dealing with a  routine issue or an urgent breakdown, our qualified engineers deliver fast, safe, and compliant support.

We operate 24/7 across the South West and Wales, helping building managers, FM teams, and landlords restore access, ensure safety and meet all legal obligations – with tailored service plans and industry-leading first-time fix rates.

Why choose AMS?

  • Expert installation and upgrades of new lift systems
  • Fast-response lift repair services for all types and brands
  • 24/7 emergency callouts with 98% first-visit resolution
  • Fully compliant with LOLER, BS EN 13015 & SFG20 (including LOLER lift inspections where required)
Fast Response. First-Time Fixes

Lift Repairs

When a lift breaks down, it disrupts access, safety, and business continuity. That’s why our experienced engineers prioritise emergency lift repairs, responding rapidly to restore full operation – resolving 98% of emergency lift repair jobs on the first visit.

We carry out repairs across all major lift brands, and we come prepared with tools and parts to minimise downtime. Every lift repair is completed to strict safety and compliance standards, ensuring your building is back up and running quickly as possible.

Need an urgent lift repair? Call our 24/7 emergency team today.

Keep Lifts Compliant & Moving

Lift Maintenance & Servicing

Prevent unexpected faults and costly callouts with regular lift maintenance. Our planned lift maintenance programmes are designed around your lift usage, building type and legal requirements — helping you stay ahead of issues and fully compliant with LOLER and SFG20 standards.

Each service includes detailed inspections, preventative maintenance, and reporting from fully trained engineers. We also provide ongoing escalator and travelator servicing to keep all your vertical transport systems running safely and efficiently.

Safe, Efficient, Fully Certified

Installation of New Lift Systems

Looking for a new lift installation? We work closely with developers, architects, and building owners to design and deliver complete lift installation solutions – including passenger, goods, and platform access lifts.

From early planning to final handover, we ensure your system meets all legal, manufacturer, and accessibility standards. Every lift is fully tested, certified, and delivered with long-term support options – including future servicing and maintenance.

AMS were very helpful and professional. It was was nice to put a face to the person behind the phone.

Edward Devon Maintenance Client

Attended my frantic call within the hour. Very efficient service. Engineer who arrived was friendly and helpful.

Jasmine Rose Stairlift Repair

Had a stairlift installed for my Uncle. Excellent service from the office staff and the engineer who installed it.

Lee Hayne Stairlift Installation

Very pleased with the alarm service completed for my parents. Engineer was very friendly and efficient.

Sharon Norris Alarm Installation

AMS sorted my platform lift out today - I now have freedom! Very friendly and knowledgeable.

Angela Marsh Stairlift Repair

Frequently Asked Questions

What lift and escalator services do you provide?
We provide installation, servicing, maintenance and repairs for lifts and escalators across commercial and residential properties.

Most systems should be serviced every 6 months, though high-use environments may require more frequent maintenance. You can read our article ‘How often should lifts be serviced‘ for more detailed information.

Yes, we provide fast-response emergency repairs to minimise downtime and ensure safety. We pride ourselves on resolving 98% of emergency lift repair jobs on the first visit.

Yes, our local engineers are experienced with a wide range of lift and escalator systems and all manufacturers.